The link between staff wellbeing and patient experience
Please note that for mobiles we stream the presentation slides and audio of the speaker.
Professor Jill Maben discusses the link between staff and patient experience. Professor Maben reviews the Boorman Report, the impact of staff wellbeing on service delivery and outcomes, and the inconsistency of management culture and engagement.
This lecture was part of the 'The caring organisation: enabling compassion to flourish' event at The Royal Society of Medicine in London.
Date of lecture: 16th December 2015