The link between staff wellbeing and patient experience Free

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Professor Jill Maben discusses the link between staff and patient experience. Professor Maben reviews the Boorman Report, the impact of staff wellbeing on service delivery and outcomes, and the inconsistency of management culture and engagement.

This lecture was part of the 'The caring organisation: enabling compassion to flourish' event at The Royal Society of Medicine in London.

Date of lecture: 16th December 2015

Length: 00:22:50

00:00:01 - Introduction
00:06:30 - Relationships between staff well being and patient experience
00:12:48 - Factors shaping staff experience
00:22:45 - Conclusion
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33:13

Professor David Haslam, Immediate Past President, Royal College of General Practitioners.

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33:10

Dr Richard Huxtable, Senior Lecturer and Deputy Director at the Centre for Ethics in Medicine. 

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24:37

Professor Anthea Tinker, Professor of Social Gerontology at King's College London. 

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15:42

Professor Sir Graeme Catto, Chairman, Better Regulation Group, Universities UK. 

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26:20

FOR: Lord Joffe, Seconder - Raymond Tallis

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22:51

AGAINST: Lord Carlile, Seconder - Baroness O'Loan

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37:29

Dr James Willis, writer and retired GP.

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22:20

Professor David Jones, Director of the Centre for Bioethics and Emerging Technologies, St Mary's University College.

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31:27

Professor Bregje D. Onwuteaka-Philipsen, Associate Professor, VU Medical Center, EMGO Institute for Health and Care Research, Amsterdam.

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