Important Notice

From 1 October 2018 all RSM videos will be free to view and no longer have CPD credits.

This means you will no longer be able to download or print a CPD certificate nor access your CPD records of reflective notes and evaluation forms.

If you wish to have a copy of your CPD record or any certificates for the period 1 October 2016 to 30 September 2018 please contact for these.

Welcome to the About & Help support section of the RSM Videos website.

Please remember the following 3 key points:

  1. As with all video websites, you need a good broadband or data connection to view the videos.
  2. You need to be logged in, and stay logged in, for the system to work (except to watch ‘Free’ videos).
  3. We recommend that your computer or device has up-to-date browser and operating systems.

If you cannot find a solution or answer in this section, then please contact us via a Support Contact Form.

We very much hope you find this support section helpful.